Autonomy ICT Remote Support

Use this page to install RustDesk configured for the Autonomy ICT support server.

After installing

  1. Open RustDesk.
  2. Tell Autonomy ICT the Your ID number shown in RustDesk.
  3. If you want unattended access, set a permanent password in Settings → Security and provide it by your approved secure channel.

Server: remote.autonomyict.com.au
Key: oT+pZtSc+DHijhzl9+61U9K7HW772rDEA4SMaP9kMhs=

Windows

  1. Click the download button.
  2. Run the downloaded .exe.
  3. Do not rename the file before running it — the server config is in the filename.

Download Windows x64 configured client

macOS

macOS cannot use the filename trick, so use the script below. It installs RustDesk, writes the Autonomy ICT server config into your macOS RustDesk profile, then opens RustDesk.

  1. Download the macOS script.
  2. Open Terminal.
  3. Run these commands:
cd ~/Downloads
curl -O https://remote.autonomyict.com.au/install-rustdesk-macos.sh
chmod +x install-rustdesk-macos.sh
sudo ./install-rustdesk-macos.sh

Download macOS install/config script

If the fields are still blank: close the ID/Relay popup and reopen it. The script should print verification lines for ID Server, Relay Server, and Key.

If you prefer manual install: Apple Silicon DMG / Intel DMG, then manually set ID Server/Relay to remote.autonomyict.com.au and Key as above.

Linux

Linux cannot use the filename trick, so use the script below. It writes the Autonomy ICT server config into your Linux RustDesk profile. It supports Debian/Ubuntu and Fedora/RHEL-like systems.

  1. Download the Linux script.
  2. Open a terminal.
  3. Run these commands:
cd ~/Downloads
chmod +x install-rustdesk-linux.sh
sudo ./install-rustdesk-linux.sh

Download Linux install/config script

If the fields are still blank: quit RustDesk completely and run the script again, then reopen Settings → Network.

Manual downloads: x86_64 .deb / x86_64 AppImage. Manual installs still need server config applied afterwards.

Manual server settings

If RustDesk is already installed, open Settings → Network → ID/Relay Server and enter:

ID Server:    remote.autonomyict.com.au
Relay Server: remote.autonomyict.com.au
API Server:   leave blank
Key:          oT+pZtSc+DHijhzl9+61U9K7HW772rDEA4SMaP9kMhs=